NB
Nathan B
1 reviews | Active since Jun 2009
16 Dec 2020, 10:57
********** WesBank Debit Order from my account
Hi there, yesterday morning, a Wesbank NAEDO debit order came off my account for R4794,66. I don't have a Wesbank account.
That's a significant amount of money. You were one of the first finance houses to implement DebiCheck. I didn't receive a DebiCheck mandate, nor did I approve one from you.
There better be an incredibly good explanation for this.
The debit order description is Naedo Debit Order Payment ***): Wesbnknaed (***)
The long description is: WESBNKNAED*** 201215NAEDO DR ***
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
17 Dec 2020, 08:16Dear Nathan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Dec 2020, 08:16
Official
Dear Nathan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
