GJ
Gasant J

1 reviews | Active since Jun 2018

28 Nov 2018, 22:49

********** ACTIVITIES AT WESBANK

Worst service ever. Such a bad experience with them that I decided to hand them over to Carte Blanche and the Banking ombudsman. They send around collectors of which they have all your files and positive identification. Now that this collectors received payments (of which there is proof) that never reflected in my account, Wesbank simply distances themselves from these collectors. These collectors even took me to there offices and still Andries Venter from Wesbank sticks to his fabricated story. Lets see if they can REALLY clean their tracks. The investigation continues.

0
Replies (1)
WesBank
WesBank's reply29 Nov 2018, 08:08
Official
Dear Gasant Jacobs,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85CA3.
Regards,
Clara
WesBank Service Resolution