SJ
Suvisha J
1 reviews | Active since Jan 2022
29 Apr 2022, 15:19
*****s
Absolutely ridiculous, this company is robbing people. We are going through a rough patch the last few months with my dad as the sole supporter being at home for a year due to operations on his spine been done, we hardly have money for food, we only haven't paid for the car for 5 months for the first time in five years of having it. They took the car yesterday and are asking us to pay R99000 straight up that is the full amount of the car due, and are refusing to let us pay the errears amount for now....they are absolutely ridiculous and have NO understanding or reasoning whatsoever!!!!! 😡😡😡
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
03 May 2022, 09:16 Dear Suvisha , We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
Regards, WesBank Service Resolution
WesBank's reply03 May 2022, 09:16
Official
Dear Suvisha , We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
Regards, WesBank Service Resolution
SJ
Suvisha J's updateReviewer Update
04 May 2022, 02:39I assume I will be contacted soon, as you know we only have 15 days to get our car back at which it has already taken you guys 4 days to reply to me here. I expect someone to assist us asap in getting our vehicle back as we have already paid for 5 years for our vehicle and are so close to paying off the car. The vehicle cannot be taken by you'll for the very first time ever in 5 years and have you'll ask us for the full amount knowing the situation or the fact that we never have had this problem prior to this.
SJ
Suvisha J's update04 May 2022, 02:39
Reviewer Update
I assume I will be contacted soon, as you know we only have 15 days to get our car back at which it has already taken you guys 4 days to reply to me here. I expect someone to assist us asap in getting our vehicle back as we have already paid for 5 years for our vehicle and are so close to paying off the car. The vehicle cannot be taken by you'll for the very first time ever in 5 years and have you'll ask us for the full amount knowing the situation or the fact that we never have had this problem prior to this.
WesBank's replyOfficial
04 May 2022, 13:34.
WesBank's reply04 May 2022, 13:34
Official
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