***** and *******

The bank is intentionally refusing to release the documents to the insurance since 19/01/2015 it playing a delaying tactics the first incident they said the car has been recovered of which that is not the truth.the second delaying tactics it took them amonth to discover that the de-registration form that was submitted by insurance was incorrect and this will add another 10-14 working days to get the required information from Licensing department.In the meantime I'm still paying R5264 and this is the 3rd month and the documents still hasn't being submitted to the insurance so that they can pay. I have sent several eamils to the (Ismail Kimmie) and there is no feedback and recently I spoke to Jabu Shabalala and he cut the call.This is ***** and *******ion that is directed to vulnurable people and it need to be stopped.