Four years of incompetence and dragging their feet

Four years I have been asking for evidence of the legal fees that were added in my account. Till today nothing.

Now I want to settle the account, you still can't provide this evidence and worse you are telling me to consult some people I don't know to. Why must I contact people I don't know which should be contacted by wesbank and worse no one at wesbank know anything about these fees.

I need this evidence or reverse these fees if you can't even prove them as legitimate fees.

Worse some were added when my account was up to date