KD
Karl D
1 reviews | Active since Aug 2019
12 Jun 2021, 18:58
FNB/Wesbank Wake Up!
Wesbank after 2 weeks of settling my account has not resolved my account which is still showing a neg balance and accumulating interest. Wasted R200 in air time without getting through to an operator, 40min going to FNB and still not getting it resolved plus frustration. Who will reimburse me for that!? People stay away please. Service is non existent. And they want to make additional money by being dishonest by the looks of thing. FNB and Wesbank wake up!
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WesBank's replyOfficial
15 Jun 2021, 12:32Dear Karl D We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply15 Jun 2021, 12:32
Official
Dear Karl D We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution