PS
Philip S
1 reviews | Active since Aug 2018
18 Nov 2020, 15:30
FNB Vehicle Finance
Why do I have to struggle so much to give you my business. I did an online vehicle finance application on Sunday where I get asked for information which apparently you don't have after 20 years of me being an FNB client and Homeloan client. Then I hear nothing for 3 days and when I try call you I am put on hold for ages just for the call to drop when I get through to a consultant. Too big to care.
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WesBank's replyOfficial
19 Nov 2020, 13:13Dear Philip S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Nov 2020, 13:13
Official
Dear Philip S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution