DS
Dawie S

1 reviews | Active since Dec 2019

07 Oct 2020, 17:08

FNB TREAT ME AS THEIR CLIENT DIFFERENT AND UNFAIR

I have send all relevant documents to clear my nsme at Wesbank and had a call from the Credit manager at Fnb eastrandmall and went to the bank and explained my situation to her. I then sent all my documents to her and she never rep**** on my e=mails sent to her. Why do they treat me different than other people after i went through all the effort to get all my documents to all the relevant departments.

0
Replies (1)
WesBank
WesBank's reply08 Oct 2020, 10:48
Official
Dear Dawie, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.  

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution