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wendy.s.etheridge wendy.s.etheridge
1 reviews | Active since Sept 2016
14 Apr 2020, 13:36
FNB Please Let Me Have Service - I understand limited resouces but this ...
I understand we have limited resources. I am needing a settlement letter and the person who took me call said that it would take two days. I requested this on 7 April. Yes, we have had to public holidays. But really, FNB? I can't believe this. I can get the letter off my bank sight, however the letter is inaccurate if I look at my statement. PLEASE HELP.
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WesBank's replyOfficial
15 Apr 2020, 12:43Dear Wendy E,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Apr 2020, 12:43
Official
Dear Wendy E,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution