MS
Morongwa S

1 reviews | Active since Apr 2021

20 Apr 2023, 04:55

Financed a ****** car !!!!!!!!!

I financed a car through WesBank from inspector car as they are their underwriters. I took only had the car for 4 months and the car was taken away by the police after I was informed that I was sold a ****** car. I have called and emailed everything that was required from WesBank and till date, it has been over 2 weeks and I don’t have any feedback from them!!! The agent I spoke to assured me that I won’t be debited the car premium for this month which is a lie because they didn’t even give me anything in writing!!!!

0
Replies (2)
WesBank
WesBank's reply20 Apr 2023, 09:11
Official
Dear *****gwa, 

We have received and reviewed your Hello Peter post.
 
Our Customer Resolutions Team has logged a formal complaint with reference number CRSDDBEF which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
  
 Regards,
 WesBank Service Resolution
WesBank
WesBank's reply20 Apr 2023, 09:11
Official
Dear *****gwa, 

We have received and reviewed your Hello Peter post.
 
Our Customer Resolutions Team has logged a formal complaint with reference number CRSDDBEF which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
  
 Regards,
 WesBank Service Resolution