RD
Reeza D
1 reviews | Active since Nov 2014
16 Nov 2015, 12:59
Finance considered 1 month after application
I am a current client of Wesbank and FNB (for over a decade), my account is in good standing, I have never defaulted on payments (in fact, I have prepaid a large amount of the capital). I app**** for vehicle finance on 15 October 2015
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WesBank's replyOfficial
18 Nov 2015, 11:49Hello reezad,
Thank you for sharing your concerns allowing us to investigate the matter. The respective Private Finance Management has communicated with you to discuss the matter in detail. It is extremely disappointing when our service delivery is lacking, resulting in a poor service experience. We have addressed the matter with the staff involved, ensuring that there is no repetition of the same. We sincerely hope to have another opportunity in the future, to restore your faith in WesBank.
Kind regards
WesBank
Thank you for sharing your concerns allowing us to investigate the matter. The respective Private Finance Management has communicated with you to discuss the matter in detail. It is extremely disappointing when our service delivery is lacking, resulting in a poor service experience. We have addressed the matter with the staff involved, ensuring that there is no repetition of the same. We sincerely hope to have another opportunity in the future, to restore your faith in WesBank.
Kind regards
WesBank
WesBank's reply18 Nov 2015, 11:49
Official
Hello reezad,
Thank you for sharing your concerns allowing us to investigate the matter. The respective Private Finance Management has communicated with you to discuss the matter in detail. It is extremely disappointing when our service delivery is lacking, resulting in a poor service experience. We have addressed the matter with the staff involved, ensuring that there is no repetition of the same. We sincerely hope to have another opportunity in the future, to restore your faith in WesBank.
Kind regards
WesBank
Thank you for sharing your concerns allowing us to investigate the matter. The respective Private Finance Management has communicated with you to discuss the matter in detail. It is extremely disappointing when our service delivery is lacking, resulting in a poor service experience. We have addressed the matter with the staff involved, ensuring that there is no repetition of the same. We sincerely hope to have another opportunity in the future, to restore your faith in WesBank.
Kind regards
WesBank