DN
Dhiloshin N
1 reviews | Active since Aug 2013
14 Aug 2015, 16:11
Finance application
I am purchasing a car from a private seller. I need for my application to be approved so I can give the seller feedback as there is another buyer. After submitting all required documents on Tuesday I was told that I will given the loan however the marketer will contact me within 6 hours to finalise the deal. I called everyday since and have not been contacted as yet.
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WesBank's replyOfficial
19 Aug 2015, 08:42Hello Dozee,
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
Best regards,
WesBank's reply19 Aug 2015, 08:42
Official
Hello Dozee,
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to intervene.
We greatly appreciate the constructive criticism provided herein because as a service driven organization, WesBank strives to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when we fall short of your expectations, for which we humbly apologise.
Direct contact has been made by a representative from WesBank Private Finance with contact details provided as they will personally facilitate the success of the transaction.
We trust that this is in order and assure you of our best intentions at all times.
Regards,
WesBank
Best regards,