FM
Ferdinand M
1 reviews | Active since Apr 2011
13 Jan 2020, 09:16
Finally, incompetence has a name
Payment in error made on the 2nd of January 2020.
9 emails and 12 phone calls and a thousand promises later I still haven't received a refund.
Finally incompetence has a name!
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Replies (1)
WesBank's replyOfficial
13 Jan 2020, 11:18Dear Ferdinand,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Jan 2020, 11:18
Official
Dear Ferdinand,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution