CM
CHARLES M

1 reviews | Active since Mar 2013

09 Oct 2016, 08:54

Fees charged after settlement amount paid

<p>I requested a settlement amount for my vehicle and it was R63 766.97. I paid R63 767 on 07/10/2016 toclose the account but noticed that the was an early settlement penalty levied on my account of R3 210. and now my account is no longer settled this is gross misrepresentation and the amount should be reversed. Account number is ********** 4826.</p>

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Replies (1)
WesBank
WesBank's reply12 Oct 2016, 10:02
Official

Good day Charles

Thank you for raising your concerns regarding the fees debited to your account, and affording us the opportunity to onvestigate.

After several attempts we have been unable to make telephonic contact with you and have since forwarded an email directly to the email address provided on this website. Please respond to this mail at your earliest convenience so that we may clarify the details pertaining to the matter which you have raised.

Yours in Service,

WesBank