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Neel N

1 reviews | Active since Mar 2009

03 Feb 2025, 16:28

Feeling under valued

Dear FNB I have been a loyal customer with multiple accounts including my home loan. Everytime I apply for vehicle finance you give me a pathetic rate, is this how you treat customers with good profiles? Please let me know if I should rather move everything to absa or standard bank where they would value my business.

0
Replies (1)
WesBank
WesBank's reply03 Feb 2025, 16:39
Official
Dear Neel Naidoo

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution

Best regards,