NC
Ntsako C
1 reviews | Active since Oct 2019
20 Dec 2022, 13:34
False promises!!!
I have financed my third vehicle with Wesbank within 3 months of closing my previous account as they promised a cashback of a certain amount I can't disclose, However now after financing my third vehicle with them when I'm enquiring about it they are saying there is no such thing and I'm so disappointed as this was one of the reasons that encouraged me to purchase the vehicle before the 'promised' period of 3 months elapsed.
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WesBank's replyOfficial
20 Dec 2022, 13:55Dear Ntsako C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Dec 2022, 13:55
Official
Dear Ntsako C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution