JS
Juan S

1 reviews | Active since Aug 2011

13 Nov 2015, 16:11

False adverstinsing

On your website it states that you finance cars up to 20 years old. <br> Twice today your system did not allow this. <br> <br> Ref WBM***<br> <br> Please update you marketing if your system does not allow this

0
Replies (1)
WesBank
WesBank's reply18 Nov 2015, 11:19
Official
Hello juansch,

Thank you for sharing your concerns allowing us to clarify the matter. Our finance team has attempted contacting you telephonically, however to no avail. An e-mail has been sent to you with details clarifying the actual reason for the finance being declined. It is not because the vehicle is older than 20 years.

Kindly respond to our e-mail should you wish to discuss further.

Kind regards
WesBank