BA
Brett A
1 reviews | Active since Aug 2014
26 Mar 2015, 14:28
Failure to debit Balance
Earlier this month I requested the settlement amount for my written off account and receieved the amount of R4100 settlement. Wesbank agreed to debit the entire settlement of R4100 on the 25th March 2015 but instead, the normal R800 only went off. Please correct this ASAP and DO NOT add ANY additional interest. The amount owing now should be R3300.
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WesBank's replyOfficial
27 Mar 2015, 13:00Hello brett.abrahamse,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. The relevant manager has been in contact with you and we would like to apologise for the inconvenience caused.
We trust that you find the above in order.
Warm Regards,
WesBank
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. The relevant manager has been in contact with you and we would like to apologise for the inconvenience caused.
We trust that you find the above in order.
Warm Regards,
WesBank
WesBank's reply27 Mar 2015, 13:00
Official
Hello brett.abrahamse,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. The relevant manager has been in contact with you and we would like to apologise for the inconvenience caused.
We trust that you find the above in order.
Warm Regards,
WesBank
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. The relevant manager has been in contact with you and we would like to apologise for the inconvenience caused.
We trust that you find the above in order.
Warm Regards,
WesBank