NM
Ndamulelo M
1 reviews | Active since May 2022
01 May 2022, 17:35
Failure to close off account after settlement has been paid
My car was written off by my insurance company and a settlement was paid to wesbank last month, till today they have not yet closed my account, when I call them they direct me to another line and its not answered
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WesBank's replyOfficial
03 May 2022, 11:48Dear Ndamulelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 May 2022, 11:48
Official
Dear Ndamulelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution