PF
Philip F
1 reviews | Active since Oct 2012
02 Sept 2015, 09:40
Extremely slow response
Finance application was done with Wesbank private finance, finance was approved and quotes accepted, but Wesbank does not contact the seller of the vehicle in question to finalise the deal. Seller is starting to get anoyed and want to cancel the deal. No feedback is given when asked and all emails the last week remain unanswered, although read.
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WesBank's replyOfficial
14 Sept 2015, 10:47Hello PhilipFourie849,
Thank you for bringing this matter to our attention and affording us the opportunity to address you accordingly.
In the processing of a private transaction, Titleguard acts as an intermediary that facilitates and validates the purchase transaction whilst insuring that due diligence is observed in the same way that a dealer would conventionally however their service come with a levy. We wish to highlight that WesBank Private Finance takes every reasonable precaution during the application process in an effort to minimise as well as mitigating the risk observed with this type of transaction. The parties concerned are also required to abide by the prescription stipulated in keeping with due process. We have subsequently concluded the deal successfully and therefore thank you for making WesBank private Finance your asset financier of choice.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to address you accordingly.
In the processing of a private transaction, Titleguard acts as an intermediary that facilitates and validates the purchase transaction whilst insuring that due diligence is observed in the same way that a dealer would conventionally however their service come with a levy. We wish to highlight that WesBank Private Finance takes every reasonable precaution during the application process in an effort to minimise as well as mitigating the risk observed with this type of transaction. The parties concerned are also required to abide by the prescription stipulated in keeping with due process. We have subsequently concluded the deal successfully and therefore thank you for making WesBank private Finance your asset financier of choice.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Best regards,
WesBank's reply14 Sept 2015, 10:47
Official
Hello PhilipFourie849,
Thank you for bringing this matter to our attention and affording us the opportunity to address you accordingly.
In the processing of a private transaction, Titleguard acts as an intermediary that facilitates and validates the purchase transaction whilst insuring that due diligence is observed in the same way that a dealer would conventionally however their service come with a levy. We wish to highlight that WesBank Private Finance takes every reasonable precaution during the application process in an effort to minimise as well as mitigating the risk observed with this type of transaction. The parties concerned are also required to abide by the prescription stipulated in keeping with due process. We have subsequently concluded the deal successfully and therefore thank you for making WesBank private Finance your asset financier of choice.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to address you accordingly.
In the processing of a private transaction, Titleguard acts as an intermediary that facilitates and validates the purchase transaction whilst insuring that due diligence is observed in the same way that a dealer would conventionally however their service come with a levy. We wish to highlight that WesBank Private Finance takes every reasonable precaution during the application process in an effort to minimise as well as mitigating the risk observed with this type of transaction. The parties concerned are also required to abide by the prescription stipulated in keeping with due process. We have subsequently concluded the deal successfully and therefore thank you for making WesBank private Finance your asset financier of choice.
We trust that this is in order and assure you of our best intentions at all times.
Yours sincerely,
WesBank
Best regards,