RF
Ruben F
1 reviews | Active since May 2019
03 Dec 2020, 15:57
Extremely poor Customer service
What a struggle to get anything done with wesbank.
I have amended my banking details and a Debit order was supposed to go off 1December 2020 but did not.
Please let a consultant contact me ASAP!
There has been zero client service from you!!!
HEEEEEELLLLPPPPPPP!!!!!!
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Replies (1)
WesBank's replyOfficial
03 Dec 2020, 16:15Dear Mr. Farber
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply03 Dec 2020, 16:15
Official
Dear Mr. Farber
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution