Extremely bad service from Wesbank.

It seems like the only way to get a response from Wesbank is to write a bad review on Hellopeter. It’s been 2 weeks since my first complaint. I sent my phone number to the person who rep****. I had to send another email to follow up again adding my phone number. A couple of days later I get a response from Wesbank saying that they tried to contact me several times (on the old number) without success, after I sent them my correct phone number twice! This morning I tried phoning the two numbers from the 2 woman who rep****. Needless to say, neither of them answered. I tried several times and waited for about 2 minutes each time. This is exceptionally bad service!!!