JB
Joel B

1 reviews | Active since May 2018

11 Jun 2020, 12:42

expensive with bad service

extremely expensive, endless waiting lines on the phone. I feel like a target for them to take whatever they can from me and not like a valued customer. It doesn't feel like a mutual relationship but like somebody taking advantage.

0
Replies (1)
WesBank
WesBank's reply11 Jun 2020, 13:56
Official
Dear Joel B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution