NM
Neo M
1 reviews | Active since Jun 2024
20 Aug 2025, 15:47
Ex Employee IRP5 Request
I have submitted my tax return with SARS, and they requested for IRP5 from my previous employer which is WesBank.
I then contacted WesBank and was given the FNBHR.MOBI site which is not working, I have been trying to access the site for 2 days and no luck
When I called for a follow up, I was then transferred to Customer care who cannot assist with HR matters obviously.
Can I please have someone from HR assist with my IRP5 please as I'm not getting any luck from the site or by calling
Thank you
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WesBank's replyOfficial
20 Aug 2025, 15:52Dear Neo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Aug 2025, 15:52
Official
Dear Neo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution