sS
sandile S

1 reviews | Active since May 2015

29 Aug 2016, 06:49

evil banks

<p>I'm Sandile Shange, complaining about directAxis refusing to settle my account with them . I transferred more than the settlement quote to them on the 11th of august 2016 just to find that on the 25th of august 2016 they debit my account and the account Is active after talking to them via their phone number, I spoke to a service agent called Akhona she told me they don't give call referenceto customers, how crazy. I need them to close that account before end of business today.</p>

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Replies (1)
WesBank
WesBank's reply29 Aug 2016, 12:35
Official

Good day

Thank you for raising your concerns regarding the closure of your Direct Axis Personal Loan account.

We have contacted and confirmed that the account has already been closed and written confirmation of this has been forwarded. Kindly forward confirmation of receipt to the email address as discussed.

Yours in Service,

WesBank