Even though how desperate don't borrow at wesbank

I am totally disgusted at the treatment received from wesbank(directaxis) you would think for such a big bank the service would be great but unfortunately not I app**** for a cashpower loan the 15/06/2023 received an sms to say its approved, I phone on Friday to hear when pay out will be I get told someone is going to call me nothing I called again Saturday,Sunday same story I complain on hellopeter under direct axis oh someone is going to contact fine we waiting I complain om Facebook oh we have escalated the hellopeter query so Monday someone phones oh all has been approved if something is outstanding someone will call nothing they call on Tuesday oh everything is approved we just having system glitches that's preventing us from paying out pay out will happened either Tuesday night or Wednesday morning nothing when complaining again they sent the same smses previously sent same emails that were previously sent as if to fool us that they working I went as far as complaining on wesbank complaints and a guy called Braiden phoned and said he will send it to the relevant department wow wesbank I will definitely not encourage people to loan anything from you guys all we want now is for the loan to be canceled and a credit recall to be done on my name so that I can go to the other banks who actually cares about their customer.