TP
Tracy P
1 reviews | Active since Sept 2012
14 Oct 2022, 13:12
ESCALATION FEE
Going through my Wesbank account, which I never do and noticed that an escalation fee was charged without my consent. My account is in good standing order and even pay extra every month. If I could I would not give the a star
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WesBank's replyOfficial
14 Oct 2022, 13:50Dear Tracy P
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply14 Oct 2022, 13:50
Official
Dear Tracy P
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution