LD
Lerato D

1 reviews | Active since Dec 2013

27 Sept 2021, 15:58

****EN ****Y *********** SERVICE

Good Lord, please help me right now..... Wesbank Collection Department you are by far the worst incompete department I have ever had to deal with I wasted my entire Monday calling you trying to utilize one of the Value added services you sol me. Now that I want to, you *****EN* take me from pillar to post. what's worse you say you did one thing, but when I ****EN CALL YOUR ****EN INCOMPENT CALL CENTRE nothing was done as per my call this morning. I have a better idea actually Can you please cancel the driva portect cover & refund back my money do not exclude anything. please add the bank charges for every debit order that went off for this **** thing, that I cannot have.

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Replies (1)
WesBank
WesBank's reply28 Sept 2021, 13:17
Official
Dear Lerato D 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution