BR
Basil R
1 reviews | Active since May 2015
31 Jul 2015, 09:25
Employee Admits To Threats Of ************
I am truly shocked at the level of ************ I had to endure from Wesbank in the past few days!! I have not heard from Wesbank in roughly 11 months, so after a hair raising message I called to see what I could do regarding a payment arrangement. I was told \pay R14000 or we take your car"(the same car that my ex and mother of my two baby girls uses for work and to drop the kids at school). I requested an email be sent to me so that I could have the details on record"
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WesBank's replyOfficial
05 Aug 2015, 14:33Hello Baz.Range.Rover,
Thank you for bringing your observations to our attention once again and affording us the opportunity to address this issue comprehensively.
As a service driven organisation, WesBank goes to great lengths to support our valued customers through periods of adversity. This is however only possible when you are both willing and able to adhere to the conditions of a conclusive arrangement or in this instance, the conditions of the Debt Review Consent Order. It is never our intentions to worsen your plight however the change to your personal circumstance does not however entitle you to unilateral reprieve if we cannot come to an amicable understanding.
Direct contact has been made to confirm the above and you may continue to liaise with the respective manager with the aim of resolving the point of contention favourably.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank
Thank you for bringing your observations to our attention once again and affording us the opportunity to address this issue comprehensively.
As a service driven organisation, WesBank goes to great lengths to support our valued customers through periods of adversity. This is however only possible when you are both willing and able to adhere to the conditions of a conclusive arrangement or in this instance, the conditions of the Debt Review Consent Order. It is never our intentions to worsen your plight however the change to your personal circumstance does not however entitle you to unilateral reprieve if we cannot come to an amicable understanding.
Direct contact has been made to confirm the above and you may continue to liaise with the respective manager with the aim of resolving the point of contention favourably.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank
WesBank's reply05 Aug 2015, 14:33
Official
Hello Baz.Range.Rover,
Thank you for bringing your observations to our attention once again and affording us the opportunity to address this issue comprehensively.
As a service driven organisation, WesBank goes to great lengths to support our valued customers through periods of adversity. This is however only possible when you are both willing and able to adhere to the conditions of a conclusive arrangement or in this instance, the conditions of the Debt Review Consent Order. It is never our intentions to worsen your plight however the change to your personal circumstance does not however entitle you to unilateral reprieve if we cannot come to an amicable understanding.
Direct contact has been made to confirm the above and you may continue to liaise with the respective manager with the aim of resolving the point of contention favourably.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank
Thank you for bringing your observations to our attention once again and affording us the opportunity to address this issue comprehensively.
As a service driven organisation, WesBank goes to great lengths to support our valued customers through periods of adversity. This is however only possible when you are both willing and able to adhere to the conditions of a conclusive arrangement or in this instance, the conditions of the Debt Review Consent Order. It is never our intentions to worsen your plight however the change to your personal circumstance does not however entitle you to unilateral reprieve if we cannot come to an amicable understanding.
Direct contact has been made to confirm the above and you may continue to liaise with the respective manager with the aim of resolving the point of contention favourably.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank