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Dieketseng M
1 reviews | Active since Jul 2011
26 Mar 2021, 15:04
****ed!!
I am very disappointed in wesbank. My car was written off in January, my account was paid in full and to date my account is still not settled. I need this matter settled urgently as i need to purchase a new car and i meed to be reimbursed back for the premiums debited when i didnt have a car!!
When you call wesbank you are sent from pillar to post it is so demoralising’bn
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WesBank's replyOfficial
26 Mar 2021, 15:16Dear Dieketseng,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Mar 2021, 15:16
Official
Dear Dieketseng,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution