Easy Account Settlement using Self Help

I was quite worried when I read some of the reviews but my process has been smooth so far. I just settled my car loan last week and have efficiently used the self help option on Wesbank to close my account. Currently it has been removed from my FNB app and I've received my settlement letter. I have also received confirmation that the registration documents have been dispatched to me so I should be expecting those these coming days... Hopefully I do not experience any hiccups, crossing fingers.