AB
Anschen B

1 reviews | Active since Jun 2020

22 Dec 2025, 07:00

Early installment deduction

Wesbank deducted my installment on 22/12 that was ment to be deducted on 31/12. I have not given them any permission to do this! Now I have literally no money left for the rest of the month, hoe am I supposed to survive? I have NEVER missed an installment for them to rectify this decision. I demand that they pay my money back, immediately!!!!!

0
Replies (2)
WesBank
WesBank's reply22 Dec 2025, 07:32
Official
Dear Anschen Badenhorst.

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply22 Dec 2025, 07:32
Official
Dear Anschen Badenhorst.

Your reference number is CRSE998C.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Wiesaal Sallie 
***

Best regards,