1 reviews | Active since Jul 2017

01 May 2024, 08:31

DRAGGING SHORTFALL CLAIM

@*** & @*** been dragging to settle a shortfall for my car because of a R3950 + R2995 that Naked insurance mistakenly paid into 1 of them. Now I had to pay for a car installment of R7341.78 for March & April & probably May & so forth & so forth, for a car that got written off...... because of them. This is emotionally draining & causing me unnecessary stress. I am not happy!!

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Replies (1)
WesBank
WesBank's reply02 May 2024, 07:53
Official
Dear Thembekile N,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution

Best regards,