LS
Lynne S
1 reviews | Active since Mar 2020
25 Dec 2019, 07:09
Double debit order on Christmas Day
Merry Christmas Why are there two debit orders going off my account today? I do not recognise this amount nor the reference number FNB :-) R883.23 paid from cheq a/c..387336 @ Eft. Ref.Wesbank_fi***. 25Dec 00:00
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WesBank's replyOfficial
27 Dec 2019, 08:49Dear Lynne S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Dec 2019, 08:49
Official
Dear Lynne S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution