ET
Ernst Tönsing
1 reviews | Active since Dec 2020
30 Apr 2024, 11:19
Dont use Wesbank.
Have a query/dispute on a settlement amount. Was holding on for 30 minutes for somebody to get back to me. Just never did. USELESS. Seems once you are trying to settle then you are not a priority to them. Just dont want you to settle your account.
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WesBank's replyOfficial
30 Apr 2024, 12:25Dear Ernst Tönsing
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Apr 2024, 12:25
Official
Dear Ernst Tönsing
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution