PC
POPPY C
1 reviews | Active since Apr 2017
22 Jun 2022, 10:02
DONT TRUST WEBBANK WITH YOUR LOG BOOK
Log bog sent with DSV handed to someone who WAS NOT ME. ID was never asked. I spent one entire month running around the entire complex to ask around if it was delivered to have someone admit to taking it. WESBANK DO BETTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!
HOW DO YOU ALLOW DSV TO LET ANYONE TAKE AN IMPORTANT DOCUMENT SUCH AS A LOG BOOK WITHOUT ASKING FOR ID??
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WesBank's replyOfficial
22 Jun 2022, 10:32Dear Poppy C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply22 Jun 2022, 10:32
Official
Dear Poppy C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution