AM
Adele M

1 reviews | Active since May 2021

12 Jan 2024, 12:16

Dont bother to apply with them. They already have enough business

It seems as if Wesbank has enough bussiness so don't even bother to apply with them. I did an application in September. All documentation was send at the end of October. In November they asked me for the sellers details......after that i heard nothing. When i phoned in January they told me my application has expired which i do not understand as i have already submitted all documentation in October. Customer Service is up to ****!

0
Replies (3)
WesBank
WesBank's reply12 Jan 2024, 12:27
Official
Dear Adele Moolman,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

 Regards,
WesBank Service Resolution
WesBank
WesBank's reply12 Jan 2024, 12:29
Official
Dear Adele Moolman,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.

 Regards,
WesBank Service Resolution
AM
Adele M's update12 Jan 2024, 12:38
Reviewer Update
You can take your automated reply together with your 1 star and stick it up your ass!