GP
Grant P

1 reviews | Active since Oct 2013

26 Mar 2024, 10:28

Don't bother to answer my emails

I purchased a vehicle through Wesbank in December 2022. On trying to renew my vehicle license for my other vehicle I was informed by eNatis that the newly purchased vehicle has not been registered. I have emailed Wesbank on 3 occasions and nobody has bothered to contact me. This is URGENT as my vehicle license is about to expire.

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Replies (1)
WesBank
WesBank's reply26 Mar 2024, 10:58
Official
Dear  Grant Pieterse,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

 We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution