SV
Shane V
1 reviews | Active since Mar 2009
24 Jul 2015, 11:00
Don't trust wesbank cashpower loans
These guys will just deduct money from your account when they feel like it. I get paid on the 25th. They decide to debit the repayment on the 24th. Leaving me with a grand total of R88 in my account. What the hell can I do with R88?? I called them, and get some consultant with plenty of attitude telling me there is nothing he can do. End of story. ***?!
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WesBank's replyOfficial
24 Jul 2015, 12:54Hello shane12,
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
The terms of the agreement that was concluded state the following in terms of the debit order:
Charge(s) will be deducted on or after the Due Date except where such day falls on a Sunday or public holiday, in which event, the Due Date shall be the first business day immediately BEFORE that date.
We can appreciate and humbly apologise for the potential inconvenience that this may pose to consumers however the funds cannot be refunded while the same has not cleared in the WesBank account.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
The terms of the agreement that was concluded state the following in terms of the debit order:
Charge(s) will be deducted on or after the Due Date except where such day falls on a Sunday or public holiday, in which event, the Due Date shall be the first business day immediately BEFORE that date.
We can appreciate and humbly apologise for the potential inconvenience that this may pose to consumers however the funds cannot be refunded while the same has not cleared in the WesBank account.
Yours sincerely,
WesBank
WesBank's reply24 Jul 2015, 12:54
Official
Hello shane12,
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
The terms of the agreement that was concluded state the following in terms of the debit order:
Charge(s) will be deducted on or after the Due Date except where such day falls on a Sunday or public holiday, in which event, the Due Date shall be the first business day immediately BEFORE that date.
We can appreciate and humbly apologise for the potential inconvenience that this may pose to consumers however the funds cannot be refunded while the same has not cleared in the WesBank account.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.
The terms of the agreement that was concluded state the following in terms of the debit order:
Charge(s) will be deducted on or after the Due Date except where such day falls on a Sunday or public holiday, in which event, the Due Date shall be the first business day immediately BEFORE that date.
We can appreciate and humbly apologise for the potential inconvenience that this may pose to consumers however the funds cannot be refunded while the same has not cleared in the WesBank account.
Yours sincerely,
WesBank