Don't feel like a client at all.

<p>The service i have recieved from wesbank has been distrubing. In Nov 2016 i lost employment and i sent an email to wesbank requesting to have a payment break whilst i was looking for new employment and i was told that wesbank does not have that service. So the other shocking news to me was that they did not even have my details, e.g ID number but money had been debited from my account. I still continued to pay my full monthly instalement till the end of Jan. Then in mid Feb i found new employment and i sent a request to change my debit order date. Till to date that has not been done. So every in the month of Feb, Mar. Now i am being told that i must take the vehicle back to the bank py the full outstanding amount and the monthly installments as per the agrrement. So i sent and email to the collections department to make arragement to pay towards the out standing amount. I was told that i have to pay the full outstanding amount. I am not getting a service as a client to wesbank. i am not happy at all. I understand i have an obligation to pay my credit timisly but the relationship that i have with wesbank is not mutual.</p>