PK
Patsy K
1 reviews | Active since Jun 2019
05 Feb 2021, 20:34
Does Wesbank exist and if so, do they have staff????
We have been battling since December to get our original Natia documents from Wesbank. We have 2 different reference numbers but no response to our emails and trying to phone is impossible. We will NEVER use Wesbank again.
Helpful (0)
Replies (3)0
Replies (3)
WesBank's replyOfficial
08 Feb 2021, 08:12Dear Patsy Kruger,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Feb 2021, 08:12
Official
Dear Patsy Kruger,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
PK
Patsy K's updateReviewer Update
12 Feb 2021, 08:34Dear Zabonize Hogins, thank you very much for your prompt reply to my complaint! I was just about to give up!
PK
Patsy K's update12 Feb 2021, 08:34
Reviewer Update
Dear Zabonize Hogins, thank you very much for your prompt reply to my complaint! I was just about to give up!
PK
Patsy K's updateReviewer Update
15 Feb 2021, 16:56Thank you Zabonize for solving my Wesbank issues. Your diligence is noteworthy!
PK
Patsy K's update15 Feb 2021, 16:56
Reviewer Update
Thank you Zabonize for solving my Wesbank issues. Your diligence is noteworthy!