MP
Michelle P

1 reviews | Active since May 2016

04 Jul 2023, 11:20

Documents sent with courier, courier did not deliver

Documents sent with courier, courier did not deliver. Now they expect me to pay a penalty to resend Documents.

0
Replies (1)
WesBank
WesBank's reply04 Jul 2023, 14:08
Official
Dear Michelle,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution