DO NOT RECOMMEND

Bought a car back in 2009 and paid it off in 2011. Being my first car, I had no idea I was to receive a paid up letter and papers from them. Needless to say, the papers did not arrive. Recently sold the car the new owner needs these papers to be able to register the car in his name. Getting hold of someone to help is near impossible and it takes days for them to answer after each correspondence. In a surprise turn of events, the traffic department has been very helpful and only require a paid up letter to process this, but, alas, WesBank has been thus far unable to produce this.