DO NOT finance your car through WESBANK!!!

Item: WesBank
Rating: 1
Author: Ansule W

DO NOT finance your car through WESBANK!!! They are the most *********** group of people I have ever worked with!! Even their customer complaints team ignores you, so I have no idea how I am ever going to get my Natis papers out of them. This issue have been on going for over a month now, how is it possible that a company like WesBank is so pathetic? Save yourself a lot of effort and DO NOT FINANCE YOUR CAR THROUGH WESBANK, they are useless!!!

Helpful (0)

Replies (2)

Ansule W's updateReviewer Update

30 Sept 2022, 18:15

Braiden Govender was assigned to my case, but after multiple calls and emails he just ignores me. Totally unacceptable!!!!!

Ansule W's update30 Sept 2022, 18:15

Reviewer Update

Braiden Govender was assigned to my case, but after multiple calls and emails he just ignores me. Totally unacceptable!!!!!

WesBank's replyOfficial

03 Oct 2022, 07:32

Dear Ansule Welgemoed,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

WesBank's reply03 Oct 2022, 07:32

Official