Do not deal with this bank unless you wanted to be treated as less than a person.

I have tried in vein to make an arrangement with this bank but the service I have received is enough to cause you a mental and emotional breakdown. There is not a person who has not be affected by covid and for those of us who have lost our jobs, this bank will cast you aside like yesterday’s news. I have cried on the phone, begging and pleading to come to some sort of an arrangement but there seems to be no give. Other banks are accommodating and kind and are willing to work with you because God knows… that tomorrow will be a better day. You will find yourself in a position to take care of your responsibilities again. This bank however does not care. They will bully you and strip you bare of even your last hopes. All other banks have been so kind and will work with you given the history of your relationship. Not this bank