GL
Gerry L
1 reviews | Active since Oct 2024
28 Oct 2024, 17:09
Do not buy a car through WesBank
Do not buy a car through WesBank, as WesBank starts adding policies and/ or insurance taken out for you by WesBank, not agreed upon by you as the customer, even if you have your own insurance. WesBank just add it to your monthly installment as per email sent, and if you try to cancel the contract and complain on their webpage, they reverse the policy, and a day or two later you receive a notification that it will be in effect as of the following month.
The reference number for your complaint is CRSE4880 Calls 17 Oct 2024
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WesBank's replyOfficial
29 Oct 2024, 07:40Dear Gerry Labuschagne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Oct 2024, 07:40
Official
Dear Gerry Labuschagne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution