NS
N S

1 reviews | Active since Apr 2022

13 Apr 2022, 12:54

Dissatisfied customer

I am very disappointed with this bank. My car was settled on 31 March and till today i am being told that the funds are not reflecting. I even sent proof of payment. This is frustrating especially when you call them and they make you hold for more than 30minutes and they just hang up after that.

0
Replies (1)
WesBank
WesBank's reply13 Apr 2022, 13:38
Official
Dear N S, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution