DA
Dean A

1 reviews | Active since Nov 2016

09 Dec 2019, 12:04

Dissapointed and seems like i am not the only 1

I was buying a BMW, when the first application was submitted it was Pre Approved, then handed in all the paper work incl 3 months Bank statements. It was refused due to the fact that my salary was not paid on exactly the same day every month but was paid every month.

I have been with FNB for over 30 years.

My salary is more that enough to get the finance. No defaults or judgements on ITC No need to reply, I got sorted somewhere else.

0
Replies (1)
WesBank
WesBank's reply09 Dec 2019, 14:06
Official
Dear Dean A

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution