DA
Dean A
1 reviews | Active since Nov 2016
09 Dec 2019, 12:04
Dissapointed and seems like i am not the only 1
I was buying a BMW, when the first application was submitted it was Pre Approved, then handed in all the paper work incl 3 months Bank statements. It was refused due to the fact that my salary was not paid on exactly the same day every month but was paid every month.
I have been with FNB for over 30 years.
My salary is more that enough to get the finance. No defaults or judgements on ITC No need to reply, I got sorted somewhere else.
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Replies (1)WesBank's replyOfficial
09 Dec 2019, 14:06Dear Dean A
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Dec 2019, 14:06
Official
Dear Dean A
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
