RH
Roy H

1 reviews | Active since Aug 2018

09 Feb 2021, 16:34

Dispute was resolved on Financing a non runner. Settled - Now been handed over to VVM

West bank financed a vehicle that was unworthy from a Secondhanded dealership. Vin numbers didn't match paperwork. Car never moved. From day 1 i tried to get hold of West Bank and dealership.. Account was supposed to be settled as the car was a non running vehicle. I been handed over to VVM for the out standing balance now.. How is this possible.

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Replies (1)
WesBank
WesBank's reply10 Feb 2021, 08:56
Official
Dear Roy H,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution