Displaceable service for over 5 years!
If I could give this despicable financial institution 0 stars I would! They have no regard for clients! Don’t respond to emails, never answer phones! I have been struggling since 2019 with my vehicle account and 5years later am still struggling! I was hoping that Tumelo Mokwebo who is a team leader would be better and be more responsive but I was wrong! She is non the better!Guess its the culture of that organisation to ignore clients. I want to settle this account and put this matter behind me but am just not being responded to!
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WesBank's replyOfficial
23 Jan 2024, 07:25Dear Bomikazi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Jan 2024, 07:25
Official
Dear Bomikazi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution